OVERVIEW
The burden of hospital audits by both government contractors and commercial health plans continues unabated. There is still confusion over interpretation and implementation of the “two midnight rule”. States are ramping up their own Medicaid RAC contractors, and especially during the past year Medicare Advantage plans and commercial insurers are adopting aggressive auditing tactics to compound the burden on hospitals. Hospitals’ rightful appeals of this growing body of denials in turn have completely overwhelmed an understaffed collection of Administrative Law Judges, and hearings are taking two years when they are even able to be scheduled. Members of Congress have heard hospital complaints loud and clear and demanded reform, MedPAC has even weighed in, and there may be a glimmer of hope in the courts with the new administration adding additional unknowns.
But never has it been more important for hospital to ‘get it right the first time’ when it comes to proper documentation of inpatient care and proper decision making regarding whether a patient meets the criteria for an inpatient admission or should be placed into observation status or treated in an outpatient setting. Over the course of the next three days, in a highly interactive learning environment, the bootcamp will teach participants:
- How to incorporate a physician advisor program and an utilization management into an integrated program.
- Best practices in documentation, CDI and telling an enhanced patient story PLUS physician education strategies.
- How to create a collaborate dream team – Contracting, Payer Relations, Provider Challenges, Appeal and Denial Prevention Team and Legal Team.
- How to prepare for the new battlefield: Managed Medicare Part C and Commercial payers.
The Boot Camp has become wildly popular not just for its content but also for its excellent networking opportunities — from a formal networking reception and Q&A sessions at the end of each segment to Dutch treat dinners with faculty members and hosted informal breakfast roundtables. Especially now, when it is so important to “get it right the first time,” this is a must event for hospital staff, and highly discounted rates for hospital teams make it possible for all of the right people to attend.
WHO SHOULD ATTEND?
The PA-UR Team Boot Camp is designed as a very practical, hands-on, highly interactive experience for hospital physician advisors, clinical leaders, coding and denial managers, and other key staff involved in the critical decisions about patient status and patient flow. No just sitting around listening to talking heads. We will use an Audience Response System to do some polling and ask some questions as we go along, give everyone a short fun quiz at the end of each day, arrange for hosted informal dinners with faculty and colleagues at the end of Day II, set up single issue breakfast table topics on the morning of Day III, and assign homework in the form of case studies about inpatient vs. observation status for discussion over lunch on Day II and presentation later. Plus there are faculty panels and audience Q&A throughout.
So who should attend? Here is a non-exclusive list:
- Chief Executive Officers (a good PA-UR program will save money from avoidable denials)
- Chief Financial Officers (a good PA-UR program will save money from avoidable denials, maybe lots of money)
- Chief Medical Officers (if you don’t have a PA, learn how to recruit and train one, whether internal or external; if you do have one, learn how to make him/her more effective in partnership with your ER staff, your UR staff, your hospitalists, and your nursing staff)
- Corporate Compliance Officers (learn how to make the ROI case to the three people listed above)
- Hospital Corporate Counsel (learn what and when to challenge, and what works . . . and what doesn’t)
- External Affairs/Government Affairs Manager (if you have one — you should be meeting with your Member of Congress on this stuff)
- Managed care contracting staff
- And of course all of the following:
- Staff nurses
- Physician advisors
- Utilization review committee members
- Case managers
- Medical coding and billing staff
- CDI staff
- Patient accounts managers
- Other financial and auditing personnel
- Denial management
- Appeal team
- UM team
- Staff nurses
But don’t just send one rep. We have a reduced group discount rate for hospitals and health systems in the first Early Bird period. Register your UM Team, your PA, and a nurse/case manager (or any combination of 3 or more) before May 19 for $595 each. Estimate the cost of registration, travel, and a hotel group rate of $179 against the cost of one denied inpatient claim. (See the word “ROI” above.) This might be your best hospital investment in 2017.